Managed Choice® POS Plan
(CSR & CWA Local 1298 employees only)

Choice when you want it; coordination when you need it.

Specialty Care Providers

Specialty care is provided by doctors such as OB/GYNs, oncologists, cardiologists, allergists, chiropractors, neurologists or podiatrists. Specialty care is also provided by professionals such as physical and occupational therapists. You can search for in-network specialty care providers by using Custom DocFind, Aetna's online provider directory customized for CSC and CSR employees.

With Managed Choice POS, you can make an appointment directly with any licensed specialty care provider. However, it is important to remember that the plan pays benefits at the non-preferred level whenever you seek care without the referral of your PCP – even if you seek care from a network provider.

If you decide to choose a PCP, he or she can refer you to an in-network specialty care provider for your particular medical needs.